cookie policy
1. Who we are
This Cookie Policy applies to africantourist.co.za, operated by African Tourist (Pty) Ltd ("African Tourist", "we", "us" or "our"), Shop 17, Sandton Eye, Corner Rivonia and West Road, Sandton, 2196, South Africa.
This policy explains what cookies are, which cookies we use, why we use them, and how you can manage them. It should be read together with our Privacy Policy and Terms of Service.
2. What are cookies?
Cookies are small text files saved on your phone, tablet or computer when you visit a website. They help the website work properly, remember your choices, and understand how visitors use it.
Some cookies are deleted when you close your browser (session cookies). Others stay on your device for a set period (persistent cookies).
Some cookies are set by us (first-party cookies). Others are set by outside services we use, such as Google Maps (third-party cookies).
3. How we use cookies
We use cookies to:
- Make our booking forms work, including price quotes, vehicle availability and checkout.
- Keep your booking details saved while you move between pages.
- Show maps and suggest addresses when you enter pickup and drop-off locations.
- Keep the website secure.
- Understand how visitors use our website so we can improve it, where you have given consent.
4. Types of cookies we use
4.1 Essential cookies
These cookies are needed for the website and booking system to work. You cannot switch them off in our cookie settings, but you can block them in your browser. If you do, parts of the site, such as booking and checkout, may not work.
WooCommerce Session Cookie
Set by: African Tourist (WooCommerce)
Purpose: Remembers your booking selections and quote while you browse.
Duration: 2 days.
woocommerce_cart_hash
Set by: African Tourist (WooCommerce)
Purpose: Tracks changes to your booking cart.
Duration: Session.
woocommerce_items_in_cart
Set by: African Tourist (WooCommerce)
Purpose: Tells the site whether you have a booking in progress.
Duration: Session.
wordpress_test_cookie
Set by: African Tourist (WordPress)
Purpose: Checks that your browser accepts cookies.
Duration: Session.
wordpress_logged_in_ and wordpress_sec_**
Set by: African Tourist (WordPress)
Purpose: Keeps account holders and staff signed in securely.
Duration: Session or up to 14 days.
Cookie consent cookie
Set by: African Tourist
Purpose: Remembers your cookie choices.
Duration: 12 months.
4.2 Functional cookies
These cookies support features you use on the site.
NID and related Google cookies
Set by: Google (Google Maps)
Purpose: Loads maps, suggests addresses and calculates routes and distances for your quote.
Duration: Up to 6 months.
4.3 Analytics cookies
Only used where enabled and with your consent.
These cookies help us understand how visitors find and use our website. The information is grouped and does not directly identify you.
_ga and _ga*
Set by: Google Analytics
Purpose: Counts visits and shows which pages are used most.
Duration: Up to 2 years.
4.4 Marketing cookies
Only used where enabled and with your consent.
These cookies help us measure our advertising and show relevant ads on other platforms.
_fbp
Set by: Meta (Facebook)
Purpose: Measures advertising performance and supports relevant advertising.
Duration: 3 months.
5. Third-party services
Some cookies are set by outside companies whose services appear on our website, such as Google. These companies may process information according to their own privacy policies, and some may transfer data outside South Africa.
We choose providers that protect personal information to a standard similar to South African law.
You can read more about their privacy practices:
Google Privacy Policy:
https://policies.google.com/privacy
Meta Privacy Policy:
https://www.facebook.com/privacy/policy
The Meta service applies only where it is used on our website.
6. Your choices
Our cookie banner
When you first visit our site, you can accept all cookies, reject non-essential cookies, or choose which types to allow.
You can change your choice at any time using the "Cookies" link at the bottom of any page.
Your browser
You can also block or delete cookies through your browser settings.
Google Chrome:
https://support.google.com/chrome/answer/95647
Safari:
https://support.apple.com/guide/safari/manage-cookies-sfri11471
Firefox:
https://support.mozilla.org/kb/clear-cookies-and-site-data-firefox
Microsoft Edge:
https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge
Google Analytics
You can opt out of Google Analytics on all websites using Google's browser add-on:
https://tools.google.com/dlpage/gaoptout
Please note that blocking essential cookies may stop our booking forms and checkout from working.
7. Cookies and your personal information
Some cookies may collect information that counts as personal information under the Protection of Personal Information Act 4 of 2013 (POPIA).
We handle this information as described in our Privacy Policy.
Under POPIA, you have the right to ask what personal information we hold about you, to ask us to correct or delete it, and to object to certain uses of it.
If you're unhappy with how we handle your information, you can contact us first.
You also have the right to lodge a complaint with the Information Regulator of South Africa.
Website:
https://inforegulator.org.za
Email:
enquiries@inforegulator.org.za
8. Changes to this policy
We may update this Cookie Policy when we add new features or services, or when the law changes.
The "Last updated" date at the top shows when it was last changed. Please check this page from time to time.
9. Contact us
If you have questions about this Cookie Policy or how we use cookies, please contact us:
African Tourist (Pty) Ltd
Shop 17, Sandton Eye, Corner Rivonia and West Road, Sandton, 2196
Phone / WhatsApp: +27 76 887 7347
Email: move@africantourist.co.za
